Refund policy

We accept returns within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please send back to the address below. Order numbers must be included with your return to process.

Octopus Shipping and Returns

6502 Marquardt Ave.

Cerritos, California 90703

Refunds (if applicable)
Once your return is received and inspected,  we will issue a refund on approved items. You will be notified if your return was not eligible for a refund/exchange.
Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.